Terms of Service
Welcome to e.trycitypackermover.in (the “Website”), operated by [LEGAL BUSINESS NAME], a business registered in India and having its registered address at [FULL ADDRESS]. By accessing or using this Website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use this Website or place any orders.
Eligibility and account
You must be at least 18 years old and capable of entering into a legally binding contract under Indian law to place orders on this Website.
You agree to provide accurate, current and complete information when creating an account or placing an order, and to update this information as needed.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Products, pricing and availability
The Website sells fashion and lifestyle products including clothing, shoes, kidswear, jackets and perfumes, as displayed from time to time.
All prices are shown in [CURRENCY, e.g., INR] and are inclusive/exclusive of applicable taxes as specified on the product or checkout page.
Product images are for illustration purposes; actual colors, fit and packaging may vary slightly.
Product availability is not guaranteed; items may be limited in stock, discontinued or unavailable even after being added to the cart.
The Website reserves the right to change product descriptions, prices, offers and availability at any time without prior notice.
Orders and contract formation
When you place an order on the Website, it constitutes an offer to purchase products in accordance with these Terms.
Order confirmation is subject to successful payment authorization and internal verification. The Website may accept or reject any order at its sole discretion.
You will receive an order confirmation email / message once your order is accepted. This confirmation represents the formation of a contract between you and [LEGAL BUSINESS NAME].
Payment terms
The Website may accept various payment methods such as UPI, credit/debit cards, net banking, wallets or cash on delivery (if available), as shown at checkout.
You authorize the Website and its payment partners to process your payment details for the order amount, including any applicable taxes, shipping and handling charges.
In case of payment failure or suspected fraudulent activity, the Website may cancel or hold your order until verification is completed.
Shipping, delivery and risk
Orders are shipped to the delivery address provided at checkout. Please ensure that your address, pin code and contact details are correct and complete.
Estimated delivery times will be shown at checkout or in your order confirmation; these are only estimates and not guaranteed timelines.
Risk of loss and title for products pass to you upon delivery to the shipping address or upon handover to the carrier, as per applicable law.
The Website is not liable for delays caused by courier partners, incorrect addresses, force majeure events or circumstances beyond reasonable control.
Returns, exchanges and refunds
Returns, exchanges and refunds are governed by the separate Refund and Returns Policy available on this Website, which forms an integral part of these Terms.
By placing an order, you acknowledge that you have read, understood and agree to the Refund and Returns Policy.
User responsibilities and acceptable use
You agree not to:
Use the Website for any unlawful, fraudulent, harmful or abusive purpose.
Interfere with or disrupt the functioning of the Website, servers or networks.
Attempt to gain unauthorized access to any part of the Website, other user accounts or systems.
Copy, reproduce, distribute, modify or create derivative works of any content on the Website, except as permitted by these Terms or with written consent.
Use automated tools (bots, crawlers, scrapers) to access or collect data from the Website, except as permitted by law.
Intellectual property rights
All content on the Website, including logos, product images, photographs, text, graphics, design, layout, and software, is owned by or licensed to [LEGAL BUSINESS NAME] and is protected by applicable copyright, trademark and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial shopping purposes.
You may not use any trademarks, brand names, logos or other proprietary marks without prior written consent from [LEGAL BUSINESS NAME].
Privacy and data protection
Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, used and protected.
By using the Website and placing orders, you consent to the collection and use of your information as described in the Privacy Policy.
Third-party services and links
The Website may contain links to third-party websites, services, payment gateways or social media platforms. These are provided for convenience only.
The Website does not control and is not responsible for the content, privacy practices or policies of any third-party sites or services. Accessing them is at your own risk.
Disclaimer of warranties
The Website and all products, content and services are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied, to the fullest extent permitted by law.
The Website does not guarantee that:
The Website will be uninterrupted, timely, secure or error-free.
Product descriptions, sizes, colors or other content will be completely accurate, reliable or current, though reasonable efforts are made to keep information updated.
Limitation of liability
To the maximum extent permitted by law, [LEGAL BUSINESS NAME], its directors, employees, agents and affiliates shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of the Website or purchase of products.
Liability, if any, shall be limited to the actual amount paid by you for the specific order that gave rise to the claim.
Indemnity
You agree to indemnify, defend and hold harmless [LEGAL BUSINESS NAME], its affiliates, employees, directors and agents from and against any claims, liabilities, damages, losses, costs or expenses (including legal fees) arising out of:
Your use or misuse of the Website or products.
Your violation of these Terms or any applicable law.
Your infringement of any third-party rights, including intellectual property or privacy rights.
Suspension and termination
The Website may, at its sole discretion, suspend or terminate your access, account or orders (fully or partially) without prior notice if you violate these Terms or engage in fraudulent or abusive behavior.
Upon termination, your right to use the Website will immediately cease; however, obligations incurred prior to termination (such as payment or indemnity) will continue to remain enforceable.
Governing law and jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with these Terms, the Website or any order shall be subject to the exclusive jurisdiction of the courts located in [CITY, e.g., Chandigarh], India.
Changes to these Terms
The Website reserves the right to update, modify or replace these Terms at any time, with or without prior notice.
The updated Terms will be effective from the date they are posted on this page. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
Contact information
For questions, concerns or requests related to these Terms or the Website, please contact:
Business name: [LEGAL BUSINESS NAME]
Website: https://e.trycitypackermover.in/
Email: [SUPPORT EMAIL]
Phone/WhatsApp: [SUPPORT NUMBER]
Address: [FULL POSTAL ADDRESS, CITY, STATE, PINCODE, INDIA]