Privacy Policy

This Privacy Policy explains how e.trycitypackermover.in collects, uses, shares, and protects your personal information when you visit our website and make purchases. By using this website, you agree to the practices described in this Policy.

Information we collect

Information you provide: Name, email address, phone number, billing and shipping address, and other details you enter during account creation, checkout, or contact forms.
Transaction and order details: Products purchased, payment method used (handled by secure payment gateways), order date and amount.
Automatically collected data: IP address, device information, browser type, pages visited, and usage data collected through cookies and similar technologies.

How we use your information

To process and deliver your orders, manage payments, and provide customer support.
To manage your account, show order history, and improve your shopping experience.
To send important updates, such as order confirmations, shipping updates, and policy changes, and (if you opt in) promotional offers and newsletters.

Cookies and tracking technologies

Our website uses cookies and similar technologies to remember your preferences, enable cart and login functions, and analyze site performance.
You can control or disable cookies through your browser settings, but some features of the site may not work properly if cookies are disabled.

We may share your information with trusted service providers who help us operate our website and services, such as payment processors, courier/ logistics partners, hosting providers, and analytics tools, only to the extent necessary to perform their services.
We may also share information when required by law, legal process, or to protect our rights, safety, and property or that of our customers.
We do not sell your personal information to third parties.

Data security

Reasonable technical and organizational measures are used to protect your personal information against unauthorized access, loss, misuse, or alteration.
While efforts are made to protect your data, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Your rights and choices

You may access, update, or correct certain personal information by logging into your account or contacting us.
You can opt out of marketing emails at any time by using the “unsubscribe” link in our emails or contacting us directly, but we may still send order and service-related communications.

Children’s privacy

This website is intended for use by individuals aged 18 and above and is not directed to children.
We do not knowingly collect personal data from children; if such data is identified, it will be deleted within a reasonable time.

International and legal compliance

Your information may be processed and stored in India and in other countries where our service providers are located, subject to applicable data protection laws.
You are responsible for ensuring that your use of this website complies with the laws of your jurisdiction.

Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
The “Last updated” date at the top will show when changes were made, and continued use of the website after changes means you accept the updated Policy.

Contact us

If you have questions about this Privacy Policy or your personal data, please contact us using the details provided on our website’s Contact page (email, phone, or contact form).

Privacy policy